Frequently Asked Questions
Everything you need to know about your signature scent journey.
Are your fragrances 100% authentic?
Yes, we exclusively source our perfumes directly from authorized distributors and the original fragrance houses to ensure every bottle is 100% genuine.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy for opened perfumes?
To maintain hygiene and quality standards, we can only accept returns on unopened and sealed products within 30 days of purchase. We recommend trying our sample sizes before committing to a full bottle.
How should I store my perfume to keep it fresh?
To preserve the integrity of the molecules, store your fragrance in a cool, dark place away from direct sunlight and humidity, such as a bedroom drawer or cabinet.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Shipping costs and delivery timelines vary based on the destination and local customs regulations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.